An amazing guide to using social media in business

Digital Marketing

Remember how “Paper Boat” created a massive social media engagement campaign last year? In fact, it made them one of the brightest start-up stars in India. Not just newbies, but also well-known companies like Make My Trip, AirBnB and Nike, plus socially conscious groups like Deepika Padukone’s Live Love Laugh Foundation, have used the power of social media to create ripples on the World Wide Web. If used in the right way, social media can give your business a huge boost.

Let’s see how:

Using digital media is an economic deal. If your brand is cool, you can make it cooler with the publicity you can get on social media. Considering the increase in internet usage in India, we are embracing digital trends at a very fast pace. Therefore, it has become really essential to have a digital profile.

Be sure to use these social media tips in your campaigns:

post videos: The interaction rate with the video is really very high. There are predictions that digital videos may replace TV ads. With this in mind, if you invest in video, you can get real interactions on social media. Live video streaming, creating personal stories like web series, vlogs, and engaging videos related to your business can help you get more traffic.

Upload custom content and creative images: If your content and images are catchy, unique, personalized and speak to the brand story, you can get more likes. People are bored with the drab and outdated image of brands. Posts that include fresh content and creative images related to real activities help get more traffic on social media.

Focus more on mobile: As we all know, smartphones are slowly replacing the use of the Internet on desktop computers. Therefore, create the content that is mobile friendly. Also, create posts for your local audience and distribute them according to the right format, time, and location. It will help you in maximum people orientation.

Create posts powered by technology: No matter how and what we think about Artificial Intelligence, we are curious about it and love to read and discuss about it. As we are all embracing machine culture in our daily lives, putting it on social media can lead to interesting engagements. Creating posts related to technology, innovations, facts related to technology and Artificial Intelligence can help you get more traffic. You can mix technology with travel, healthcare, education, and even everyday activities like using appliances and equipment. Not only does it make life easier, but it can also help you get more likes.

hire a professional: Managing social media for businesses is a bit different than posting from your personal account. You should always hire the professionals for the job, if you feel that you are not handling it correctly. People who are professionals understand trends, know how to strategize, and how to deal with problems that come along the way. They know how to get more engagement with their content and can create impressive digital marketing posts. They have the knowledge of the major platforms and can offer a continuous boost to your current state on the web. You can also outsource your digital media to agencies working in the field.

Be available: There is no particular time when a potential customer can visit you and search for business. Therefore, it is always suggested that you make yourself available to your audience, if not 24/7, then at least during your working hours. Answer all the questions your visitors ask you, if you can’t do it in the moment, make sure to tell them to wait and once you can, answer the questions. Having conversations with people who feature you in digital media can help you gain recognition. Respond to your messages and comments. Say thanks when they share your posts, it will create communication and improve your reputation on social networks.

Use meaningful hashtags: Hashtags are popular and you can drive a lot of traffic to your digital media profiles with the use of this powerful tool. It helps categorize posts and make your content visible to people searching for similar stories. It will also help you discover the posts of your competitors. With the help of hashtags, you can connect with various brands and people of similar interests and build engagement. Using hashtags, which are related to your business, can generate massive traffic.

Now, when you know the tips for making engaging posts, creative images, and impressive content for your social media campaign, let’s see where to place these posts.

These are the popular platforms for social media:

Facebook: As we all know Facebook is one of the top social networking sites in the world and tops in India so it can bring you great business. Since Facebook came along, more and more people join it. You can create your business account on Facebook or start a fan page. It is one of the best platforms for any business to gain a global audience.

facebook messenger: Also known as Messenger, it offers text, voice and video communication and you can use it for your brand promotion and also to inform your customers about what’s happening in your company.

google plus: People weren’t too sure about its success when it launched in 2011, but today there are over 500 million users on Google+, also known as G+. You can easily add people with similar interests and organize your connections with this platform. It has a global reach and you can publish and share your images, texts, videos and web links on G+. Being a Google product, it helps to index the content in Google very fast.

Twitter: It is a micro-blogging site that offers a unique feature of sending your messages in 140 characters. If you can go for the characters and know how to create unique and catchy content, you can effectively advertise your business. You can interact, communicate, pass along information, talk about the latest news, and target your audience with your products using Twitter. It’s a powerful platform where you follow people and they do the same. You can like or retweet posts that you find interesting and send personal messages in DM (direct message).

LinkedIn: It is a professional community where people can build their business or professional profiles. If you want to connect with professionals working in a similar field, LinkedIn is the perfect platform. Here you can check the profiles of the professionals because you have their education qualification, past work experiences, business network. Also, if you want to build a network of local professionals, you will find countless registered users.

Youtube: Founded by three former PayPal employees, YouTube is the most popular video-sharing platform. Every month, more than 1 billion visitors visit the website. You can upload your videos and reach maximum potential customers through video advertising on YouTube.

WhatsApp message: For instant text messages, WhatsApp is a great platform that you can use for your business. You can share text, images, videos and voice clips via your smartphone or tablet. It is an effective platform for instant communication with your customers. You can also run your company’s advertising campaign on WhatsApp.

instagram: Instagram is a social media platform where you can upload your photos and videos. It has an amazing feature of filters through which you can edit your images and this makes Instagram a unique platform loved by millions of users. Instagram came in 2010 and was bought by Facebook in 2012. Since then, the number of people on Instagram has increased at a very high rate (as Instagram is linked to Facebook profile). Popular for its hashtags, Instagram can help your business content go viral instantly.

If you are not part of these platforms, you should join them and start uploading your stories. It won’t take you long to reach your goal. So, you know what to upload on Social Networks, where to publish your content, your work will not end here, you will have to monitor your activities and the results. So if you are not getting the traffic or the desired result, you can change the strategy or work more.

Management and monitoring of Digital Media:

It is not an easy task to manage all your accounts for social media and it is a time consuming task to log in and out of each of the sites. To make your task easier, you should start using Hootsuite and managing your multiple Twitter accounts Tweetdeck is a perfect option.

· hoot suite: It is one of the amazing options to monitor your social media posts. It helps you verify any activity involving your company or name. It also shows the areas of your interest.

· tweet cover: If you use Twitter, you should not miss this resource. It will help you manage multiple Twitter accounts and also help you organize mention and other engagements. You can jump to any topic of interest by searching for it instantly.

Analyzing your social media insights:

To analyze the insights of your social networks for companies, you can use any of these services:

hubspot: If you want to see how far your social media efforts have come, you should use this resource. It will let you know everything about your social media posts.

Facebook Pages Manager: If you have a Facebook fan page, you should check the statistics. It will help you control the traffic. You can see the most popular posts, where the traffic is coming from, and you can also connect with your audience by replying to them directly.

sesmic: For those who want to manage all Social Media accounts from one single resource, this is a great app. You can use Seesmic on your desktop as well as a smartphone.

klout: Another awesome platform to check your social media reach is Klout. It helps to check the most popular hashtags, posts and your overall progress from social networking sites.

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